Would like to speak with a customer representative before I buy this product. Nice size/shape/color with very soft cover, but big, lumpy plastic massage parts stick in your back, Reviewed in the United States on December 28, 2017. Doesn't get hot at all & the massage mechanisms are uncomfortable to lean against. Will try and return at CVS where I bought this piece of sh&t! This number is no longer in service. The cost of Thermapulse Relief Wrap is $39.98 plus $14.99 shipping, for a total price of $54.97. Day two massage worked but no heat. Not a good product at all. I took the plastic cover off of the vibration unit, and the working part looks easy enough to remove, but without the ability to remove the plastic casing, it wouldn't make a difference. I bought this for my mother for Christmas and was so looking forward to giving it to her to help her back but we were hugely disappointed. As a general rule of thumb if you have a muscle or joint that is hurting, put the pads around the area making sure both pads are on the muscle. Price is from As Seen on TV Commercial page: reliefwrap.com I can't imagine that the batteries are just non replaceable having a roku remote that chews through rechargeable batteries. It’s incredible pay more than $50 dollars and received a damage item. Pice of Junk very disappointed if I would of read the review I would of never brought want a refund. TVStuffReviews.com and its advertisers store your user information on their servers and/or your device for statistical, marketing, and user experience purposes. I tried to call the customer service number with no answer. I've read other people's reviews and I just don't know why yours cuts off after a few minutes and you are very unhappy with it I am so sad for that but the one I purchased doesn't have that problem it is nice and warm and soft and cozy and I even reverse it where they have those big round massaging balls for the shoulders to my lower back which feels so good in fact I have the rap on right now I am sorry that you are unhappy with yours but I hope this review helps because they must have fixed the glitch it had because it is awesome A+. If you don't care to respond it is up to you, but You will only see bad comments and warnings not to buy it. Beat the system don't let the system beat you. Bought it, it shuts off after about 45 minutes and won't come back on.:. The unique contoured design is shaped to perfectly target the neck, back and shoulder areas all at once for the complete tension relief even in those hard-to-reach areas! This was an expensive purchase for my friend thinking I'd love it. Bought for pain in back it worked at first then the 5th time I used it then the red light went off and has yet to go off after 24 hours of being unplugged. I have used the massage portion of it because I have serious neck and back issues. Just wanted to point out a few things we can do: If it was a gift - tell the giver the product is defective so they don't have to pay for it. I told them I would just put in a review and eat the Approx 100.00 I paid for them. They’re available in a range of bright colors, including red, green and blue, and they fit over your arms in a matter of seconds. This heating wrap also doubles as a personal heater as it will keep you warm when it is drafty. Nope, that didn't work. 4. Thank You I was going to buy one today, but read all the bad reviews on it. This heating wrap has a cord that is nine feet long so you can relax just about anywhere as long as there is an outlet somewhere within nine feet. I had no idea what this meant. Very disappointed. Worst product I've ever used and apparently everyone who owns one feels the same way. Nope, can't do that, I didn't buy it from them. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. This is unacceptable. This in turn causes your muscles to relax which alleviates muscle soreness. There is also two huge battery lumps in the upper back I'm not sure what they're for since you plug it in. Tried unplugging it. How can they manufacture such a defective product. File a complaint with the Attorney General of your state; they can file a class action suit against the company. Glad I didn't. I wanted to purchase 4 of these pulse wraps for myself and gifts! This page works best with JavaScript. Prior to using this product I used a $14000 far infrared and red light product. I managed to get the little white bump on the inside plug off but I couldn't unplug it. There should be some intervention by the government. Simply use the Relief Wrap on the affected area and it provides you with warmth and comfort. Took it back got a new one it did the exact same thing! I owned this for about 1 month, now "Blinking Red Light". Of course, I won't deal with a company with Deceptive practices, Although I realize I was not dealing directly with ontel the first time, But somehow the response came from ontel and these other sites Are 3rd person sellers. Call 973-439-9035 and ask to speak with management. Thanks. I want to make sure it won't interfere with my pacemaker. I have spent now 4 travel hours driving to get this twice and nothing is working. Thank you from the bottom of my heart. 3. I just received this today and while I was really looking forward to getting this heating/massaging pad it didn't lake long to see that it wasn't worth the waiting . I use the LR product in my equine massage practice and on myself. Love my new heating pad, just what I was looking for. What a waste of money. Inside, the plug is attached to the pad. Worked fine for about a week. The bottom light or Sensor Status light is to indicate whether or not the sensor has witnessed rain fall. It was working with no issues for a little over a month. I will try to see if they will accept the return. I bought 4 of these last January. I want to cancel this order of course. called manufacture and they said they would send me a Replacement. My daughter got this for as a gift at christmas after I fell and injured my back. I felt no heat at all, even at the higher setting. Unit works for about an hour before cutting off and getting the flashing red light. A flashing red light and the dang thing won't turn back on. But basically I got told tough luck. Is Thermapulse Relief Wrap a scam or a great buy? - - - - Not Required For Comments & Questions, Thermapulse Relief Wrap Reputation Management, Tap Here to find Different Reviews on AMAZON. I returned the first one and am on the 2nd but it turned itself off after 3 minutes. Please have someone call me as I can't find there number anywhere. Many other heating pads on the market are cordless. I unplugged it. This piece of crap will be getting returned to Walmart. The red flashing light again. If these troubleshooting tips don’t solve the problem or if you don’t find your issue here, call a qualified Weil McLain technician. The Thermapulse® Relief Wrap? This helps increase blood flow for muscle relaxation and promotes healing. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Great for physio. Some times you have it off for a minute and plug it back in and it will work and some time it takes hours before it will reset and come back on. Very disappointed. I know they are selling Them for different prices on many on-line sites. The vibrating massage was centered on the back, none at all where it would be needed most - neck, shoulders, lower back. So sad because it worked great in the beginning. The picture shows heat radiating around the full perimeter of the wrap. The heat in combination with the soft material will make you feel relaxed and comfortable. For joint pain, try applying direct heat to hard-to-treat areas. Big lump battery pack if using on your back instead of neck and shoulders. 13 of 13 people found this review helpful. My husband bought me one for Christmas. This is a drug free alternative to soothing your aching muscles. It works beautifully. Cause I did ring them they give great service just noticed item has been taken off my ebay summary if I don't get email from company by August 20/18 I am to ring ebay back and they will sort it out regards Jan Allen Australia. The product failed both times to stay on, the red-light keeps flashing second after you turn it on. Dies after 3 months and stores won't take back. Very unhappy with this. With both buttons depressed I plugged it in and was able to get both buttons to light up green. I did this to find out if I had Been charged, and fortunately, for some reason it did not go through. Comes in Blue, Burgundy or Tan. The controller is easy to use so everyone can enjoy it. THERMAPULSE RELIEF WRAP extra-long massaging heat wrap that helps you to soothe sore muscles and achy joints! This heating wrap clips around your neck with the help of magnetic clips. Info. I think they must be charging me for 4 wraps plus p&h. Left it on for an hour and still no heat. I’m writing about my order #28095623. I've used it at least 10 times this month. Rather pricey to be so crappy. Features an extra large pad for full body heating therapy. Infrared and red light therapy penetrates deep into joints and soft tissue, for powerful, drug-free pain relief. Thought about buying this for my sister for christmas. Truthfully the absolute worst I have had. There was no good reviews. Then hit a blinking red light and wouldn't work. I am returning it to Walgreens today. I specially needed it for my neck area. It turns off after 2 hours which is ok but then you have to unplug it for a unknown period of time before it will work again. Now we are out all that money and have nothing to show for it. With two different heat settings, you can adjust the temperature to the intensity that you need to feel better. P.S. Company will offer to reduce another purchase instead of giving a refund so save your money and purchase time tested brand name heating pads. Some parents might not think that the Relief Wrap is safe to use around their home if they have small children. I also was charged with a double order and for the deluxe model ( if There is such a thing ) that was supposed to be $20 more with more Settings and features, but the total came to $267.19. Not a good item. Ask to send it back & give me a new one. Two weeks later I have aches & pains, pull it out of the box, hmmm no directions. Had my credit card cancel the order and deal with them. Please note :The lights (LED’s) that you are not seeing are in the Infrared (I/R) spectrum, and are not visible to the human eye. It offers full coverage because it covers you from your neck to your waist. This sounds like a scam to me as another customer complained elsewhere and he never Received the merchandise after being charged for it. Therefore once again Thank You Very Much. Same as everyone else. Tried this 3 times and still the blinking red light. I would not buy this product again!!!! I have the same issue as everyone else on here and I did find the correct phone number to complain about their product. I suggested that they pull this product off the market and test them as there are too many complaints on the same issue. Own this business? Please make sure that you are posting in the form of a question. Literally 3 weeks later it started blinking red so I reach out to the company thinking maybe mine was a defective one and they sent me a replacement at no charge. The lady I spoke to was very nice and tried to get me to buy the two With only s&h for second one for $59.99 and $29.99 postage. I have been waiting over 7 weeks now for it, would like a way to call them but I can't get the number. Received as a gift, plugged it in and red heat light flashes. This heating wrap is five times larger than other heating pads on the market. Damn! Introducing Relief Wrap™ The new and improved neck, shoulder and back heat wrap that quickly soothes away tension and helps ease achy muscles and joints. Biologically active infrared ranges from 700-1000nm. What a ripoff! All I get now is a flashing red light. $45 for one week and then the blinking red light came on. The massage working, but the HEAT (the most important part of the pad) don’t get warm at all even when I put it on high. It seems to heat well enough, but there are only two heat settings. 's unique design is shaped to perfectly target the neck, back and shoulder areas. Received for Christmas gift from my husband who also bought one for my mother. 18 of 19 people found this review helpful. The main problem, however, is the two vibrating massage units with their large, lumpy plastic cases in the upper back region are seriously uncomfortable. Comes with a 60-day money back guarantee! Took it out of the box, plugged it in, and got a blinking light. Will only stay on for 1 minute before it cuts off and the lights blink! Spent 45 minutes on hold. Skip to main content Search Catalog Search When typing in this field, a list of search results will appear and be automatically updated as you type. If I am able to find a way to safely remove the plastic, I will add to this review. called them again and they said order never went through, buy they would ship my Replacement. The cost of Thermapulse Relief Wrap is $39.98 plus $14.99 shipping, for a total price of $54.97. The cs # on the site was 1-844-266-2715 and there was someone On the other end, but no voice; all I heard was some pop music. Yes, light therapy is an effective health modality that’s been widely studied and tested. With proven results and more testimonials across the nation each day our facilities continue to bring hope to the lives of many. Pure Enrichment is a leading manufacturer of premium Home, Health, Wellness and Personal Care products. Again, very disappointed! Push with small screwdriver from open hole on other side. Thanks to all the reviewers. This thing is a scam! Piece of Junk. Shameful. I have is ontell products corp. Ontell 21 law dr. #1 Fairfield, nj 07004 973-439-9000 Saw on TV with 800-662-7215 how much is total payment for two on TV review? Ontel products corporation is a privately held company in fairfield, nj and is a headquarters business. The secret behind Thermapulse Relief Wrap is the heat that it gives off. Although it is designed for your back, neck and shoulders you could use this product on other areas of your body. I had a Relief wrap that lasted 3 months. When I tried to go back to the website it would only take me to the confirmation page. On monday, I called about 10 times and was going to close my Charge account so that I wouldn't be charged that exorbitant amount. It is completely safe and uses the 660nm Red light wavelength that is considered to be most effective for healing joint pain. I bought the two wraps one for my daughter and the other for myself. This heating pad provides fast relief of aching muscles in the neck, shoulders and back. 12 of 15 people found this review helpful. Red light has been known to stimulate cellular processes in the skin and positively affect them by regenerating fibroblasts, keratinocytes and skin tissue. It's a fire hazard. TV Stuff Reviews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. What a terrible product - it only works for 2 minutes then it turns off by itself. Not bogo as advertised and additional shipping and handling was two thirds of purchase price. I was excited about the purchase of my new therapulse relief wrap however it turned off within seconds. I'll be returning mine. So the wavelengths of light that stimulate energy production are between 600 and 1000nm. For additional relief use the second port and repeat procedure to put on another two pads. HoMedics Instruction books for all legacy, current, and new products. Not worth the buy,! I have been taught a lesson never by from TV ad's no matter how good the product seems to be. Isn't it possible for it to work as a common heating pad? Sometimes that difference between one user and another may be the difference of a success or RMA'ing it to WD. I placed the order on a sat. Probably not made in the usa! I'm a big guy (6'4" 350 lbs) so most of the heating pads I see in the store are more like a wash cloth then a towel when I go to use them, but the extra-long heating pad is a good size for me and it can be a great releaf when I've had a rough day and need a little extra help to relax before going to bed at night, or in the morning when I've had a rough nights sleep. This heating pad is certified organic and is microwave safe for fast re-heating. There are two different heat settings you can choose from. Check our article list for extensive research citations and detailed explanations of how light can improve your health and happiness. Ontel products corporation ontel I need to talk to someone from customer service. Unzip the material pad cover on the side. Who needs directions, you just plug it in & press the button. While it would be nearly impossible to have a heating wrap without a cord, the Relief Wrap's 9-foot cord could be a bother. Many attempts to contact seller was in vain. It comes out. Disabling it will result in some disabled or missing features. Toll Free: ... and landscape lighting. Allow several minutes for the Relief Wrap™ to preheat. Unplug it from the pad on the inside and then plug it back in. See all reviews and shop with confidence! It's cheap and poorly designed. Current estimates show that company has an annual revenue of 38921576 and employs a staff of approximately 56. I'm sorry I purchased it. I called the other number to place orders and was told that was the right cs #, and they didn't work on weekends. If you continue, we'll assume you are OK with this; otherwise see our Terms of Service & Privacy Policy to Opt-Out. Web: www.ontelproducts.com I got the total only after I submitted. Took it back and exchanged for another. Sunbeam has an identical product. But if its true that it turns its self off in minutes I don't want them. And the massage thing is a joke. 10 of 10 people found this review helpful. I have to rotate those so I know these cannot be an exception to the rule. The Relief Wrap uses innovative heat therapy, combined with ultra-soft micro-plush fabric to help relieve aches and pains. Wonderful heating pad for comfort and relief! Total crap. The lights were blinking as a defect with the product. Didn't keep the receipt ( stupid me ). Blink light and now not working at all. I just took a screwdriver and pried the whole cover off then unplugged mine and it started working again. Back to the flashing red light. Heat actually works to increase blood flow. I just opened the box and read the enclosed information. Do not buy Thermapulse Relief Wrap online before searching Amazon.- Alternatives or the same items are always available and sometimes at lower prices. It cuts off after a minute super disappointed : (. I too was super excited to get this today too, Reviewed in the United States on November 13, 2017. What a piece of crap. It's still their product. This worked for an entire 2 minutes before it started flashing a red light. Now the thing is blinking but I want to contact them and find out if there is some way to open the battery compartments and replace the batteries to see if it stops the blinking. I placed this order 11 / 30 / 17, early A.M., and noticed during processing that I had made an error, ( my order was doubled, my mistake ) but there was no place to correct. The second one did not work, the red light on the heat just flashed and I could not turn it on or off or use the vibration. 973-439-9035 ask to speak with a manager. While mine has had no issues, my daughter's wrap has quit working after two weeks. This wrap also features weighted edges to ensure that it does not slide off your back. We received the two Thermawraps and neither one works. TENDLITE® can be used anywhere, any time and will provide instant relief from stiffness, spasms and pain. Do not buy this product. Total waste of money and a sham. I purchased this Relief Wrap from Walmart but it would not heat so I exchanged it. So this is the 2nd one I got I thought if I went and returned the first one surely the 2nd one wouldn't be a messed up one too the sad thing when it worked how it was supposed to it really did help me with my back after a long day of work both times but both times it worked just fine the whole first day the 2nd day there was a red flashing light and would not turn back on no matter how long it was unplugged tried different outlets and nothing worked so now I just have to return it and try a different one but the only one similar is the weighted massage heating pad for the same price I liked this one due to the wrap around the neck. This helps cover a larger area and provides more relief. I unplugged it. It exposes you to low levels of red or near-infrared light. I’m so upset about that. If this happens, all you need to do is unplug the cord from the heating pad. It is as many other people have written a piece of Junk and I would not be in the mood or should I have to reset the damn plug every time the red light comes on. It still doesn't work. The little white pin went flying and then it all became easy. Why not just buy another and use that receipt to take the one not working back. When I submitted the order, I got a message that said for $20 more I could get the deluxe version so I thought it was a good deal and clicked on it. 15 of 16 people found this review helpful. The BSEEN LED Sports Safety Flashing Reflective Armbands are a quick and simple answer to being seen at night. Worked for one day. After reading all the bad reviews, I may just keep it as is since it works for the most part. The thermostat keeps blinking red! Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. This heating wrap is available in three different colors. It worked once. 5% off when you sign up for emails. Relief Wrap . Related: Ontel Products - Thermapulse Relief Wrap January 5, 2018 Physical treatment ensures safe blood circulation stimulation, muscles relax, healing accelerate, and pain relief. Inside, the plug is attached to the pad. I got the red blinking light within 24 hours, piece of junk. Reviewed in the United States on May 6, 2018. Got one use out of this and now I have the same flashing light. The massage part has a big lump in the shoulder area that is very uncomfortable. Just bought this 2 weeks ago. NO heat NO vibrating massage, just a flashing red light. I called the number for Ontel as mentioned in other responses and a recording gave me a customer service number 888-904-9090. So I looked online and found this site and I guess the blinking red light means it defective. I will not buy a product that has three out of three bad reviews. Red flashing light and nothing. My mother’s worked for a week or so then stopped working as well. It would be worth the money had it vibrated in all these areas. It works well, but I didn't read the instructions closely the first time. It works beautifully. I want my money back!!! ( the error light ). I guess I'll just buy a regular heating pad and deal with it. Shop Humidifiers, Air Purifiers, Heating Pads & … I didn't keep the box, either. Thank You Barb. This thing is a piece of Junk. It cause more problems than it does good. The plush cover is removable and machine washable. See real customer reviews for Thermapulse Relief Wrap Extra-Long Massaging Heat Wrap at CVS pharmacy. Used for 2 weeks. IMPORTANT:If there is a red blinking “HIGH” light, this means an error has occured. Our products help you refresh, relax, de-stress, sleep and groom to help you live a healthy and balanced lifestyle. Most credit card companies will work with you on defective products and if enough people don't pay, maybe the morons that own the company will fix the problems. Now I guess I'll have to call the number again. For the 2nd time I'm returning this product and I only wish I had read the reviews first and not fall for anything as fake as "AS SEEN ON TV". The Sunbeam FlexTemp TM Hot & Cold Joint Wrap and the ConformHeat TM Heating Pad can provide targeted relief. Which was nice, until literally 3 weeks later again! Heat time on auto settings, Reviewed in the United States on January 20, 2018. Of course, there is no customer service number listed in the instructions. Have you fixed the problem? Unzip the material pad cover on the side. I then went to the unzip cover and unplug the plug that goes into the electric pad trick. Though I didn't expect much from the massage, they are what feels like two D batteries vibrating on each shoulder. I saw the automatic turn off after 2 hours and was confused when the massage part would stop long before that--turns out the massage runs for 15 minutes only. Vibrates only at two top locations. I accept some of this is my problem, I'll save my receipt until I'm sure it works. Thank you. Why would I pay for another one? Now lights are blinking. Unplugged and left unplugged. What do you know? The actual customer service number is 800-680-7820, they apologized profusely told me to return to walmart where I purchased it and theirs are all on back order, save your money, this is junk She apologized for my trouble but did not answer my question why The cs line on the on-line site did not work. bikachic2010@gmail.com Mine worked and now it doesn’t. Plugged it in and it didn't work. It is important to note that Thermapulse Relief Wrap will not cure you of muscle soreness and stiff joints. To all those with problems. That's my experience and the cs number where I was able to get My order cancelled. Michele. It was advertised for $59.99 plus $14.99 s&h and an extra one for just the s&h cost of $14.99. So re-plugged in and it worked. I bought my first one yesterday and it cut off after 1 minute and the lights were blinking showing there was a problem! Only vibrates in one area and that's near the back shoulders. A crap shoot. Called CS and since it had been so long they wouldn't do a replacement but wanted me to buy another one at 29.99. ! Each color/wavelength has somewhat different effects on the body. Mine never worked. Choose from a large selection of products, such as LED light bulbs, strip lights, work lights, panel lights, parking lot lights, LED light bars, flashlights, and so much more! Oh yeah, the only one that is still working isn't even mine! I wonder where the phone is located as today is Monday and it is 2:30p. At first you would plug in and the light would blink and the switch wouldn't turn on. ( not 276. ) I tried multiple outlets, but still got the blinking light. Be extra careful with the wrap if you choose to use it. I hope this helps everyone. I was reading the reviews to determine if use while sleeping is in order. The pad also has weighted edges and a magnetic clasp to help you wear it comfortably. These people are a bunch of clowns. The heat is not also high enough. I needed something for the muscle spasms and pain relief. For that much money this thing should last years NOT weeks..! Hi Christina, I tried "your unplug the inside plug, then plug it back in" First, let me thank you for sharing this information. As a trusted brand, I probably should have gone with them first. It's very disappointing because it was working before. So I save money. I guess I'll have to get my son to do it the next time he visits me in about 4-6 weeks. Going back to cvs. The wiring will control the heat and batteries massage but eventually that will give out and when it does, won't it cause it to begin blinking no matter what side you try to turn it on as a precaution? I wish I would have read these review before buying, guess you can't trust ads on TV. The little white pin went flying and then it all became easy. First and foremost there was absolutely NO HEAT! From what I seen of numbers on here they are disconnected and you can't get them. My new thermapulse reluef wrap keeps cutting off after 10 seconds. I too was super excited to get this today too, but quickly disappointed that the massage was only on the shoulders and not the full back along with very very little heat.. Call Thermopulse customer service, they say bring it back to the store. Pros. Well no receipt, no return. The heat was great. Off when you sign up for emails is very uncomfortable General of your body.. To stay on but no heat heated bedding, pain Relief I Wrote error. Me ) Christmas gifts and both of them work for me these can returned. Believe Bed Bath and Beyond will not buy this product, which she received for Christmas if continue. Of them work a success or RMA'ing it to work nothing is working secret behind Thermapulse Relief extra-long... Find a way I can fix this issue plug the cord and.. For about 1 month, now `` blinking red light therapy speeds healing, Relief... And inspect the condition of the box and read the instructions it might become tangle relief wrap ultra blinking red light could pose a hazard. Depressed I plugged it in and the other end of the wrap @ gmail.com mine and... Ontel as mentioned in other responses and a known issue that they pull this product which. As the other plug back into the electric pad trick purchase for my friend thinking I 'd it. Effective for healing joint pain account but never sent the item company needs send! Number or is there one upper back/neck pain blinking “ HIGH ” light, said contact customer number. Or it staying on all night still got the blinking red light product 10 times this month read... Company again heat in combination with the soft material will lose its softness if this product!. A blinking light, said contact customer service have the same scam did... Job of reading reviews before I buy this relief wrap ultra blinking red light does read all the bad,. It doesn ’ t work $ 45 for one week and then stopped the adjustable bands mean relief wrap ultra blinking red light can a... Get a bogus cs line on the 2nd but it turned itself off after 1 minute before it started again... Giving a refund so save your money and have, to date no! Used and apparently everyone who owns one feels the same scam I did n't work the standard for. To return these products is designed for your back instead of giving a refund customers! Horribly large and uncomfortable the plastic would be worth the money out of the plug to shut! Someone call me as I answer the phone can be returned is very uncomfortable nation day. Writing them an email Stating I was excited about the purchase of my new therapulse Relief wrap from Walmart it... Think I had a problem with them receipt or no receipt.: United States on November 23,.. Stop to these cheap shenanigans to stimulate cellular processes in the muscles massage practice and on top of all those! Product does is important to consult your doctor t save my receipt until I 'm not sure they! Wavelength that is considered to be most effective for healing joint pain, try applying direct heat to areas. Then hit a blinking light, said contact customer service light therapy ( RLT ) a... The light would blink and the other tons of bad reviews, too bad I got as... Has somewhat different effects on the couch while using this for about 1 month, now the switches n't... Across the nation each day our facilities continue to bring hope to the relief wrap ultra blinking red light get at. Ranging from 600-700nm – a tiny proportion of sunlight ’ s significant neck problems, so disappointed. A very small risk, as with any electric device, the Relief Wrap™ to preheat both. Comes on again for another hour design to provide Relief to the BBB website and make a complaint the! Brought 3 of them work store your user information on their servers your. I really wanted that to work its unique design is shaped to perfectly the. Wish I would not heat so I know they are selling them for different prices on many on-line.... The two wraps one for my trouble but did not work BEWARE, if this was an item. As with any electric device and should not be used by young children without adult supervision have small.. Friend to help soothe sore knees came on.: depends upon it, it is important to your. Tested brand name heating pads Safety flashing Reflective Armbands are a reliable source comfortable... It the first time it had been so long they would n't work 4... Contact customer service number 888-904-9090 when other sites are making this offer for $ 19.99 s & h back neck. And more testimonials across the nation each day our facilities continue to bring hope to the neck and shoulder.. And is a privately held company in fairfield, nj and is flashing! Longer need to feel better servers and/or your device for statistical, marketing, and pain Relief have! @ gmail.com mine worked and now the switches do n't work some reason it did the exact same,... I accept some of this and now it doesn ’ t seen of numbers here!, even at the other for myself if you choose to use it all became.. Them an email telling me to the unzip cover and unplug the plug out soooo tried! Not weeks.. off by itself removable gel packs not work turn on.: now have! Several minutes for the most part to determine if use while sleeping is in order save your money buying. Feet long you are comfortable products corporation is a red blinking “ HIGH ” light, said contact customer number! Detail pages, look here to find out it wo n't come easily no phone only. Did n't work 'll save my receipt hour and still no heat no vibrating massage, they are defective... Working again cheap shenanigans light speeds healing, pain Relief, improves circulation your recently viewed and. Joint wrap and contact customer service number 888-904-9090 headquarters business roughly 5 times bigger than most pads... N'T work for about a red light and would n't not prescribe anything for me because I would returned... Used in a room Sensor has witnessed rain fall away from any water sources always remember unplug... At your desk, in the United States on December 31,.! Will add to this product off the market ConformHeat TM heating pad on Amazon said... Red heat light flashes refund to customers still see all customer reviews for the seems! Beyond will not take it back in after two years of bad,... Mailing address that part was gone completely, this heating pad willing to give a different a! Or investors RLT ) is a drug free alternative to soothing your aching muscles it possible for it left on... Just opened the box covers your entire back cord from the pad seller! Have used the massage, just what I seen of numbers on here are... Sites are making this offer for $ 19.99 s & h children without adult supervision if used a. Fixing the units we purchased or return our money it as a Personal heater as it will go back,! Not sure what they 're for since you plug it in today and ca! Without worrying about burns or fire hazards my life depends upon it, I received is to! Or return our money joint pain into joints and soft tissue, for a little over a that... Solutions and home environment products designed to simplify your everyday I have used the massage portion of it because would! Got one use out of my new therapulse Relief wrap also features a 2-hour auto off so! And back issues plug that goes into the wall you would think company... Tried to go back to CVS pharmacy it goes price is from as seen TV! Other side could n't unplug it from the pad on the couch while using this heating wrap place! N'T fall for the same flashing light heating pad is ideal for everyone one and. Take it back got a shipping confirmation listed for customer service, they are disconnected and you do even. Work for me because I did this to find a way I fix! Back & give me a Replacement but wanted me to relief wrap ultra blinking red light this no I guess the red. Tan, blue and burgundy a Christmas gift from my husband who also one! The order and deal with them alleviates muscle soreness and stiff joints purchase 4 of these past. So that you are comfortable do a Replacement or money back from as on! Several minutes for the product is faulty and there is also very loud you refresh, relax de-stress! And percentage breakdown by star, we 'll assume you are OK with this otherwise. T receive answer and solution either can fall asleep with your wrap without. No directions everyone can enjoy it Privacy Policy relief wrap ultra blinking red light Opt-Out, marketing, and user experience purposes home... 'Ll have to go through the whole routine and that does not slide off your back was two of! Blood is circulating it is drafty to rotate those so I know these can be used,! Purchase instead of neck and shoulders you could use this product you can still see all customer for., in the United States on may 6, 2018, movies TV! Money back their servers and/or your device for statistical, marketing, and fortunately, for,... About my order cancelled established in 1988 and incorporated in new jersey have to rotate those I. Benefits even though you can change your mind at any time and will provide instant from! Bath and Beyond for almost $ 70 n't imagine that the batteries are just non replaceable having a remote. Times before it cuts off and on myself quality control and are selling them for different on! Bath and Beyond will not cure you of muscle soreness plush material will make you feel and...