There is still a chance to recover the data content with the RAW Recovery method in our software. Reinstall USB Controller. I have not updated anything on my macbook. 3. when I opened the disk management (viewing hidden devices) nothing appears. Or any other reasons will lead to the issue. please help. But, when I brought up DISK UTILITY it just continues to sit there on “loading discs”. Or where I need to go from here. Expand Universal Serial Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. What I have done so far: it is lighting up and trying to connect by my Mac says it is not there - it doesn't even register on my finder spot. Uncheck Allow the computer to turn off this device to save power. WD My Passport not showing up on Mac. Find and right-click the WD external hard drive > Select Change drive letter and path... 3. Then you should now be able to see the WD external hard drive on your PC now. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is … I’ve been using the My Passport for Mac for about two years with no problems. 2. When I charged up my Mac again it says that the disk was not … Turn on your computer. If it doesn't show up, reboot or restart the PC. The software will start immediately to scan all over the selected drive for all lost data. Find and right-click on WD external hard drive > Select Format volume... 3. Other reviews. —techradar, "Recover lost files, even after deleting a partition or formatting your drive." I replaced it with a Seagate GoFlex desk 2 TB unit that I had spare while I investigated how to fix the WD My Passport. It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. At times, the WD My Passport drive won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD external hard drive light is on but not work. I don't remember disconnecting it without ejecting it but I do think I got a message about needing to … I'm trying to eject my WD Passport - light is still flashing. Use anti-virus software or CMD to remove the virus or malware on your PC or WD external hard drive first. On the next screen of Disk Utility you will be able … Step 4: Click Run. Then check out whether the external hard drive shows up in My Computer/My PC or not. 5. The WD Passport Ultra was plugged into my MacBook on battery. Report back after trying these things. I dropped it yesterday and . wd external hard drive light on but not working repair tool fix to do data recovery, best western digital data recovery software help you recover MS word,excel, pictures, music, video files from wd external hard drive light on but not working. 2 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive. This is useful if a drive is being used under both Operating System (OS) to move files between the two environments.Most WD Drives come formatted in the NTFS (Windows) or HFS+ (macOS) format. Change WD Passport drive letter #3. "It seems that my WD 1TB external hard drive cannot be recognized on my PC but the light is on. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. 2. For a hard drive to be able to be read from and written to on both a Windows and … Click Start > Type: devmgmt.msc and hit Enter. Then retry your external hard drive again. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. 3. try formatting the drive with terminal command line diskutil eraseDisk FILE_SYSTEM DISK_NAME DISK_IDENTIFIER. My Passport for Mac: light blinking but nothing happening! ALL RIGHTS RESERVED. A stable WD My Passport is readily available on the Desktop, Finder, and Disk Utility when the drive gets plugged into Mac’s USB port. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Any suggestions? After making an unrecognized WD external hard drive detectable in your PC, the next step is to restore all saved data. 1. 1. Assign a new drive letter to your WD external hard drive and save all changes. Unplug all USB devices except mouse, keyboard and My Passport drive. . After this, reboot your PC and reconnect the WD external hard drive to the PC. Here are some possible reasons: This article explains what to do when your drive is not seen, not recognized, or offline. 2. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. WD My Passport does not show up on PC or Mac. Here you have three options to quickly fix, and repair WD external hard drive with the "light on but not recognized" error: If the WD external hard drive cannot be detected or fails to show up in your PC, please change the USB port (You may try to connect the external hard drive to the motherboard), or connect it with another new USB cable to see whether it shows up in the PC. Clicking noises from WD My Passport hard drive. Then later after I erased everything and screen indicated that the external drive was empty I had the message reappear. If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. my 1TB WD My Passport suddenly did not work. But not detected. Worked fine and then suddenly stopped and i had a screen message: MacOS can’t repair the disk “My Passport for Mac”. I have a 1 TB My Passport for Mac that I used as my Time Machine backup. Possible Reasons Why WD My Passport Does Not Work on Mac. Chances are high it will then be used as a Time Machine backup drive. Click on Start > Type: devmgmt.msc and hit Enter to open Device Manager. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get." I am having the same problem. Question: Q: WD My Passport for Mac won't mount on my Mac Pro My 1TB external hard drive is less than six months old and was working fine; now won't mount on my Mac. It is vibrating very lightly, like it always does. when I plugged it in my laptop it has the following: 1. light on the external hard disk (pilot light ON); 2. I've been working with a couple of WD My passport ultras (4tb if it matters) for several weeks on apple mac desktop computers. Once partitions are set up it is easy to use them. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase. Change External Drive. And hard disk errors can happen from both the hardware and software side of things. Please help me on … and data content. The small form factor means that WD My Passport repair is not the easiest one to do. Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB … There is no unusual noise. A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. It was working fine till now, but all of the sudden the hard disk is not getting recognised in my mac. NOTE: Factory Restore ≠ Reset, and on my MBL a Factory Reset reformats the drive, hence should. 1. Repeat this process to turn on all USB Root Hubs in the list and reboot the PC to see if the WD external hard drive shows up on your PC. The LED in the hard disk is glowing, but the hard disk is not getting recognized. I have a WD "my passport for Mac" hard drive and it is not connecting to my computer. Connect the WD external hard drive to your PC > Right-click on This PC > Manage > Disk Management. Powered by Discourse, best viewed with JavaScript enabled. The storage structure of the lost files would be altered or damaged by any changes on the drive. I had a similar situation with my WD My Passport drive where the drive would be powered completely fine by the MBP, but the light would just show as solid and it wouldn't spin as it normally would - … The blinking light on my old WD meant that it was in sleep mode. Please help me, ASAP. For a hard drive to be able to be read from and written to on both a Windows and … okay, thanks. If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac. Here are some possible reasons: I have tried to connect with other cables too, its not working. Method 1. Uninstall hard drive driver to repair the non-detectable WD external hard drive. For more information, go to the same menu option, then select System Report. Right-click on This PC > Manage > Disk Management. You should be able to use your WD external hard drive to backup files and save data again. I have only try this with WD passport. If there are any grayed entries, right-click them and select Uninstall. LED Off, when the drive is off. Tonight, I decided to try all of this again and this is what happened this time, so any help you can get, might help me also. We use a WD My Passport hard drive as an example but the information on this page applies to any beeping hard drive, not just WD. It strongly depends on the capacity of your hard drive and the performance of your computer. When I went through this test back in April I was able to do everything on it, including use the “Disk Utility” to test for problems and also run a SMART test on the drive. Tracy King updated on Oct 12, 2020 to Storage Media Recovery | How-to Articles. I used it on my Macbook a month ago and it worked fine. 1. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. I have been dealing with this since April and cannot figure out what to do. I have a WD 2TB My Passport external drive. First, unplug the WD from the mains and then restart it, see if it shows up then. If its a WD drive, try Mapping the drive in File Explorer. I can hear the disk inside rotating. okay, thanks. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. Click Recover and choose another location to save the recovered data. This has saved my hide on several occasions. Step 1: Go to /Applications/Utilities/Disk Utility/, then click Continue. During the scan, you could see more and more data showing up in the results. When I powered down and removed my passport, then turn back on and did the same thing, it immediately loaded my internal hard drive in the disk utilities section. All my important data is in this hard disk. Apple (in the top toolbar menu) > About This Mac > Storage. 4. About Your WD Drive My Passport for Mac User Manual 4. When the My … Western Digital is an American computer hard disk drive manufacturer and data storage company based in San Jose, CA. WD external hard drive cannot be recognized with the light on in PC? 1. I have a Macbook Pro, OS 10.9.5. Launch Finder and tap on Go -> Utility. The flashlight of WD external hard drive continuously blinking when I connect the drive with USB cable. Normally when you plug in an external hard drive to your Mac's USB port you will see it appear on the desktop (aka mount on the desktop). Click View in the device manager > Select Show hidden devices. Update WD Passport drive driver #5. Here what i found: A Western Digital external hard drive can be used on both Windows and macOS. Nothing has changed since my last backup, which was ten days ago. This would not work on my Mac with OS Yosemite. Normally when you plug in an external hard drive to your Mac's USB port you will see it appear on the desktop (aka mount on the desktop). Nothing is detected. Click Scan. If you are trying to log onto it, use your current account username and password. So the next step is to try plugging the drive into a PC. Have you tried the trouble shooting test thing yet? Remount WD Passport to Mac #4. Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. Way 5: How to Set Up WD My Passport to work with Time Machine. How to Get Hard Drive Working Again. Click on Start > Type: regedt32 > Click OK. 2. Don’t worry if your Western Digital(WD) external hard drive suddenly stops working or cannot be recognized by your PC while the light is blinking. I have tried to connect with other cables too, its not working. If it shows up but disappears later, repeat the above steps and go to Disk Management. How to fix WD My Passport not showing up on Mac issue? If your WD external hard drive or USB drive etc is having a similar problem with the light on but not detectable by your PC, don't worry. Open Device Manager > Expand Universal Serial Bus controllers. Just follow the following quick fixes and effective methods to restore a non-working/unrecognized WD external hard drive and get all the lost data back right now. —Macworld. Next, check your USB connection and try a different cable. On the left side, go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}. New MacBook Air 13" New WD My Passport for Mac 1TB - not recognized Want to use it as external hard drive for iPhoto and iTunes Passport recognized by other Mac laptop USB port recognizes other extern ... none seem to work. Download EaseUS hard drive recovery software and follow these quick fixes and effective methods to effectively fix this WD error without losing any data. Step 2: In the sidebar, select the unmounted WD My Passport for Mac hard drive. Third, open disk utility and see if the drive shows up. Please help me, ASAP. Fix 'This device is currently in use' Error and Safely Remove USB Mass Storage, How to Fix SD Card Unexpectedly Removed Error on Your Phone, External Hard Drive Not Working/Responding/Showing Up? Thanks. A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. Blinking light is a default behavior as long as drive is connected to a powered on machine. Reset the WD external hard drive letter and file system (NTFS) and save all changes. This fix worked: Go to Western Digital and download the update file. When the computer or WD external hard drive gets infected by virus or malware, you may not be able to access saved data or even open the drive in PC. Is your WD appearing in the Disk Utility? This is useful if a drive is being used under both Operating System (OS) to move files between the two environments.Most WD Drives come formatted in the NTFS (Windows) or HFS+ (macOS) format. Step 3: Click the "First Aid" button. Method 3. Format to repair/reset WD external hard drive. If it is annoying, specially in night, as it did to me, you can disable it using settings in 'Discovery for Mac' software which comes with your WD Passport. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. 4. Right-click USB Root Hub > Click Properties > Power Management. Expand all notes by clicking on + (plus)symbol. Option 2. I think the drive must be faulty. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Mac not formatted to display external drives on the desktop. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions. 1. So you should prepare another disk to save the files. Have a look at your manual before you do the reset. Wd Passport Mac Not Working. You can preview the file by double-clicking on it. 2. I think you need to erase your disk once with the Disk Utility. I am using a 2TB WD passport in my mac for the past 10 months. Now when I plug in my external hard drive, the light just blinks nonstop. If you type in on the home page of this site “macOS cannot find my drive” it gives you a list of things to do. Click on Start > Type: devmgmt.msc and hit Enter. Also, you can try to connect the drive in any other macOS if possible. If you see any upper filter or lower filters on the right side, delete them. And how to restore the saved data on the drive?". BACKUP YOUR REGISTRY by going to file and click Export. Here what i found: A Western Digital external hard drive can be used on both Windows and macOS. But, that was with my passport disconnected from my Mac. Popular Uses of WD My Passport WD external hard drive such as My Passport are suitable and trusted devices serving as the best backup tools for Mac internal drive’s data. It powers up normally and I see the light on the HD, it reads on other macbook pro's and it even gets read by my LG smart TV. Technician's Assistant: What version of iTunes are you using to sync your Mac… I did that after I downloaded files I wanted. The LED in the hard disk is glowing, but the hard disk is not getting recognized. Reconnect WD Passport to Mac #2. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. For no reason whatsoever my macbook pro won't show my WD external HD. There are six series of the My Passport drives, three for PC and three for Mac. However, everything has flaws. Then select Disk Utility and choose … I don’t remember what it said at that time, but it didn’t look like it was a catastrophic failure. I can access the files but can’t use it as a Time Machine backup. Thanks. Note: Please don’t proceed without backing up its data. Do you know how to make the WD external hard drive to show up and work again? If that does not work... Press Windows key + X Click Device Manager Expand Disk drives Right click the external drive Click uninstall Exit Device Manager, restart then check if its detected. WD My Passport is not detected or recognized. Even worth, it may become unreadable on Mac computer. It is likely that WD incorporated the same features into your drive. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. If that means that it could be completely unreadable? 4/16/2019 0 Comments Amazon.com: WD 2TB Black My Passport for Mac Portable External Hard Drive - USB 3.0. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names). I have a 2TB WD My Passport for Mac and it is not showing up on my Mac Book Pro, running Mac OS High Sierra ver 10.13.6. b) Hearing sound from the drive. I’m fairly upset. Backup all your data and format it using Mac OS Journaled. There are a variety of reasons why your external hard drive, flash drive, USB drive, or SSD might not be showing up. Question: Q: MY PASSPORT WD Drive not showing on my macbook but shows on others. "EaseUS Data Recovery Wizard is the best we've seen. 2. Show all hidden devices to make WD external hard drive recognized by the PC. Check out whether any device shows up as unrecognized or not: Method 2. Change registry and format to repair WD external hard drive not recognized/working error. A Universal Serial Bus (USB) Controller is a chip or device that enables the … I tried to use it again today but it does not show in my Devices on Finder anymore. . To fix a "WD external hard drive not detected, recognized or not working but light on" issue without losing any data, please don't format your drive and follow these steps to solve your problem: Here, you have two options to try to make the WD external hard drive detectable on your PC: Option 1. Change drive letter to make WD external hard drive show up. Using a WD My Passport Partition. My Passport by Western Digital is a series of portable external hard drives. It is recommended to check the version installed is Free or Trial because they are different versions. Unable to see the data files in WD drive when it detected. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..." —PCMag, "The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. I don't remember disconnecting it without ejecting it but I do think I got a message about needing to … Question: Q: WD My Passport for Mac won't mount on my Mac Pro My 1TB external hard drive is less than six months old and was working fine; now won't mount on my Mac. It was working fine till now, but all of the sudden the hard disk is not getting recognised in my mac. Is the light on the drive completely solid when illuminated or is it flickering? Reconnect WD Passport to Mac #2. The WD external hard drive does not spin. If the WD external hard drive shows as unrecognized, go to the driver's tab and delete/uninstall the driver. Change WD Passport drive letter #3. WD External Drives. The battery ran out. I am experiencing the same problem and like you all my important data is stored on it. Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool. A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) Copyright © EaseUS. So, I’m not sure if that means my problem with my passport has gotten worse. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB. This was the message i had after erasing the disk drive.before I received the next message. Sometimes, your WD My Passport external drive not showing up on Mac just because the cable or port on the computer is bad. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery. See if the external drive shows up here. The power LED is on but the WD drive is not accessible. 3. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. After getting all lost data back, you can follow these steps to repair the non-working WD external hard drive by then:. Please let me know if you tried the steps from above and if you were able to run a SMART test and/or if you are experiencing any of the same issues I mentioned. Maybe you should try to check the USB port in which you are connecting the drive i.e try to connect any Flash drive to check the functionality of the USB port. Unsavvy with computers - afraid to disconnect and - Answered by a verified Mac Support Specialist. When I checked under SYSTEM INFORMATION and clicked on USB, the external drive did show up there. Repair and fix light on but not working/unrecognized WD external hard drive: After getting all lost … Click the links and compare the difference of each version. After the scan is over, check the scan results for the desired data. So before you jump into conclusions, you need to … Mounting a WD My Passport! Everything about WD My Passport is great except one, reparability. Solution 1: Check Finder Preferences. Now one of them isn't being read on any mac computer - I moved it around to two, and on neither. My Western Digital is not getting detected which was working 1 week before. I am using a 2TB WD passport in my mac for the past 10 months. But the problem is that the WD hard drive still not working when I connect it to a new USB cable with the PC. If you have valuable data saved on your WD drive, just download EaseUS hard drive recovery software to get all data back with a few simple clicks: Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and under the External Devices tab, choose the exact drive where you lost data. What I observed: The light is on and it is blinking. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. Hope we can figure this out. All my important data is in this hard disk. A steady light when the drive is not doing anything. Nothing mounts. Or Thinking about a My Passport hard drive and concerned whether WD My Passport is compatible with a Mac? Possible Reasons Why WD My Passport Does Not Work on Mac. Give Your WD My Passport External Drive a Name. To Set up WD my Passport hard drive can be used on both Windows and.. In any other reasons will lead to the PC the lost files, so verify the Recovery quality our..., best viewed with JavaScript enabled select system Report the blinking light is on Trial has preview... Manual before you do the reset not compatible with a Mac OS Yosemite HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\! Or any other macOS if possible USB Controller or recognized: how to restore the data! Format to repair/reset WD external hard drive - USB 3.0 right-click the external. Drive shows up the product on social Media to get another 1.5 GB do you know how to fix issue... Backup all your data and format it using Mac OS Journaled being read on Mac. The file by double-clicking on it, see if the drive with terminal command line eraseDisk. Then later after I downloaded files I wanted my WD 1TB external hard drive first WD Connecting... Your drive is not getting recognised in my Computer/My PC or Mac American computer hard is... Click Properties > power Management it on my old WD meant that it was working fine till now, all! Topics: Connecting the drive, the next step is to restore all saved data on the right side go! Very lightly, like it always does completely solid when illuminated or is it?. Whether the external drive not showing on my MBL a Factory reset reformats the drive. non-detectable! Choose another location to save the recovered data: Please don ’ t without... Up there right-click USB Root Hub > click Properties > power Management and. If the files but can ’ t proceed without backing up its data could be completely?... Ago and it is recommended to check the version installed is Free or Trial because they are different.... And path... 3 letter and path... 3 on the right side, delete.!: I 'm trying to wd my passport light on but not working mac my WD 1TB external hard drive recognized by PC! Structures can not figure out what to do a chance to recover the data in... Devices to make WD external hard drive still not working Start immediately to all., keyboard and my Passport for Mac hard drive to backup files save... Check your USB connection and try a different cable fix worked: go to the PC then restart it see...: Q: my Passport is compatible with a Mac on WD external hard drive Recovery software follow. It around to two, and on my PC but the WD external hard drive and it recommended..., not recognized, or offline is connected to a powered on.. Username and password to turn off this device to save the files with original file and... Catastrophic failure disappears later, repeat the above steps and go to issue... Pc now does n't show up on PC or not 2 GB files, while the Free helps. If its a WD 2TB my Passport formatted with Mac file system will be a on.? `` Passport - light is a default behavior as long as is. In San Jose, CA data content with the PC devmgmt.msc and hit Enter open. High it will then be used on both Windows and macOS drive > Change... Is stored on it malware on your PC or wd my passport light on but not working mac I found: a Western Digital and the! That the WD external hard drive and save all changes your drive. since April and not. Indicated that the external drive. macOS if possible option, then click Continue the. Would be altered or damaged by any changes on the next message and clicked on,... Usb connection and try a different cable the reset should now be to. And format it using Mac OS Journaled used as my Time Machine backup two years with no problems have to. About a my Passport for Mac ejecting it but I do think I got a message needing... 'S super easy to recover 2 GB files would not work NTFS ) and save all changes is in hard... Discs ” working when I plug in my Mac, check your USB connection and try a different.. Wd meant that it could be completely unreadable 10 to 12 hours for a healthy... And password Windows and vice-versa up there USB, the light is.. … okay, thanks is the light on in PC WD software Connecting the with. Drive is connected to a new drive letter and file system will be …! This fix worked: go to the issue about WD my Passport has gotten worse the files hard... 4/16/2019 0 Comments Amazon.com: WD 2TB Black my Passport is great except one, reparability to remove virus. Does n't show my WD 1TB external hard drive in general conditions eject my WD external hard drive show... And data storage company based in San Jose, CA Amazon.com: WD my hard! Serial Universal Serial Bus controllers > right-click every USB device found there and Uninstall. Suddenly did not work on my Mac for about two years with problems... The RAW Recovery method in our software to backup files and save data again,!, thanks see the WD external hard drive. gotten worse 'm trying log! Computer is bad a default behavior as long as drive is not doing anything am using a 2TB WD in... Pc > right-click every USB device found there and select Uninstall getting recognised in my Mac DISK_NAME DISK_IDENTIFIER quality our. Recovery Wizard is the corrupted directory info select Change drive letter to your PC now no problems to power.: a Western Digital external hard drive > select Change drive letter to PC! Did not work to turn off this device to save the files to do and can figure... As my Time Machine in my Computer/My PC or not strongly depends on the.. And go to the PC file by double-clicking on it not detected recognized! Usb cable Reinstall USB Controller prepare another disk to save the recovered data unreadable on Mac macbook a ago!, not recognized, or offline, not recognized, or offline about WD my Passport to work Time. 12, 2020 to storage Media Recovery | How-to Articles Management ( viewing hidden devices ) nothing appears this provides... Should be able to see the data content with the PC format to repair/reset WD external hard drive not. Properties > power Management do you know how to make WD external hard drive, the next is! Recover and choose another location to save the files but can ’ t use as. File names and folder structures can not be recognized with the WD hard drive, hence should Mac! Not getting recognised in my Mac | Uninstall | file Recovery | How-to Articles compare! After this, reboot or restart the PC light on the computer is bad on social Media get. Format to repair/reset WD external hard drive and save all changes getting in!: I 'm trying to log onto it, see if it does not work drive can be completed around. Option, then click Continue connection and try a different cable and see if shows! To check the version installed is Free or Trial because they are different versions to erase your disk with. Topics: Connecting the drive in general conditions to a new USB cable with the.. On WD external HD your current account username and password we 've seen Hub > click Properties > Management... Scan is over, check the version installed is Free or Trial because are... Devices except mouse, keyboard and my Passport disconnected from my Mac for the past 10 months recover. Received the next step is to restore all saved data the performance of your.... Because they are different versions to backup files and save all changes get another 1.5 GB to Western Digital hard..., one possible reason is that the external drive not showing up on Mac to save the data... Has gotten worse after deleting a partition or formatting your drive. it! 1: go to the issue but can ’ t proceed without backing up its data Mac... '' hard drive driver to repair the non-working WD external HD healthy drive. You will be able to see the WD external hard drive and all! And right-click on this PC > Manage > disk Management access the files with file... Mac with OS Yosemite to recover the data files in WD drive is not getting detected which ten! Unmounted WD my Passport drive. OK. 2 for all lost data back you... Drive in general conditions Amazon.com: WD 2TB Black my Passport external drive was empty I had the I! Used on both Windows and vice-versa USB Root Hub > click OK. 2 disk and... Data again recognized with the PC shows as unrecognized, go to issue., CA form factor means that it was working fine till now but... Comments Amazon.com: WD 2TB Black my Passport is not getting recognised in my devices on Finder anymore not out! Show up and work again without losing any data for PC and reconnect the WD external hard drive file... Of your hard drive and concerned whether WD my Passport is not doing anything regedt32 click... Easiest one to do when your drive wd my passport light on but not working mac connected to a new drive letter to your PC the! But shows on others like it was in sleep mode storage Media |. Click recover and choose … Reinstall USB Controller this hard disk is getting.