If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). Some early models of black IHD3 aren't able to connect to Wi-Fi. So I had Wiz app connected to Smartthings just fine, and had two lights setup. With the Android device it will automatically connect to a bulb if there was only one smart device waiting to connect if there are two then the app will not do that. the reset the bulb and see if you can now 'see' the 2.4ghz SSID and if so try and connect To perform a factory reset on your Wyze Bulb: Smart lighting set up on your Wi-Fi network. I added 3 more lights to the Wiz app today, and Smartthings wouldn’t see them. WiZ Pro for trade, project and residential lighting. Downloaded … The Wiz app has a lot more functionality but it does work! I’m very new to this but I was able to connect my SmartThings app to the Wiz account and ST could control the bulbs. Howdy, I just bought 3 of the Philips A19 (Not Hue) full color WiFi bulbs that work with the Wiz app. Press the Wi-Fi button, and you’ll see the option to Leave network as a red button at the bottom of the screen. Connecting a smart bulb and smart plug to the new ignite wifi I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. First, make sure you’re phone is connected to a 2.4Ghz network. I disconnected Wiz from Smartthings, thinking if I reconnected it might see them. I'm trying to connect to my FEIT IoT wifi bulb using my iPhone. Your smartphone must be connected to a 2.4Ghz Wi-Fi frequency during the device set up. Has anyone been able to setup FEIT wifi bulbs? This can be used when you have changed your WiFI Settings and want to set up your Wyze Bulb with a new network, or if you need to perform a full reset. FEIT requires connection over 2.4GHz but I'm unable to connect my iPhone to the 2.4GHz because i'm unable to find or set or configure a 2.4GHz SSID on my ORBI router. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . You will not be able to set up the devices using a 5Ghz Wi-Fi network. It seems the router wants to connect … I deleted both apps and started my iPhone. Smartthings still said it was connected to Wiz, even though permission was revoked. The factory reset process can be used to remove the current WiFi connection from your Wyze Bulb. Re: Smart bulb won't work with Hub other posts with similar problems (not with your specific device) have turned off smart setup which should be done anyway then split the networks then turn 5ghz. 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